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Tell us what happened and how the vehicle is behaving.
Wizard's In-House Warranty
3 years. 36,000 miles. Parts and labor.
Wizard’s Automotive & RV warranties all parts we provide and all labor we perform for 3 years or 36,000 miles, whichever comes first.
If a covered issue occurs, bring the vehicle back to us. If the vehicle cannot be successfully and safely driven because of the covered failure, we’ll arrange towing. Once coverage is verified, there is no cost to you.
This is an in-house warranty. You work with Wizard's rather than being passed to a third-party warranty provider.
How Coverage Works
A warranty should be understandable.
Return Safely
Bring the vehicle back, or let us arrange towing if the covered failure makes safe driving unsuccessful.
Verify Coverage
We confirm the repair, mileage, time period and covered failure.
Resolve It
Once coverage is verified, the covered repair is handled at no cost to you.
Valvoline Products & Services Warranties
Additional protection where the program applies.
Valvoline programs can add cash protection to eligible services when their mileage, product, maintenance and recordkeeping requirements are met.
Valvoline Limited Lifetime Guarantee
| Coverage | Mileage at initial service |
|---|---|
| Up to $4,000 | Up to 50,000 miles |
| Up to $2,000 | 50,001–100,001 miles |
| Up to $1,000 | 100,001–125,000 miles |
| Up to $500 | 125,001–150,000 miles |
Vehicle coverage is based on mileage at the time of first service. Coverage takes effect after 500 miles. Taxes, miscellaneous fees, core charges and diagnostics are not covered.
Systems covered
- Engine
- Cooling
- Transmission
- Power steering
- Fuel
- Driveline
- Brake
To maintain coverage, repeat the required service at the required intervals, save your receipts, and return to your original service provider.
15,000 Mile “Pop N Pour” Guarantee
Valvoline offers Limited Lifetime protection through the VPS Service Plus Warranty. When VPS Top Treat Oil System Cleaner, Complete Fuel System Cleaner, Radiator Additive, and Automatic Transmission Additive are used every 15,000 miles, eligible components can receive up to $4,000 in coverage.
Complete Oil System Cleaner30,000-mile engine warranty
Top Treat Oil System Cleaner15,000-mile engine warranty
Full Synthetic, Maximum Protection Oil Additive5,000-mile engine warranty
Valvoline Used Car Protection Plan
Vehicles serviced with the Used Car Restoration Kit can receive up to $4,000 in engine, fuel-system, cooling-system and transmission parts-and-labor protection in each covered system.
Eligibility
Used vehicles with 10,000 to 150,000 miles must be serviced with Valvoline’s used-car system, including:
- Oil System Cleaner with oil and filter change
- Transmission Protector, Conditioner, Cleaner and Sealer
- Water Pump Lubricant, Cleaner & Protector
- Complete Fuel System Cleaner & Treatment
Coverage levels
- Level 110,000–50,000 miles when purchased
- Level 250,001–100,000 miles when purchased
- Level 3100,001–125,000 miles when purchased
- Level 4125,001–150,000 miles when purchased
Coverage begins after 500 additional miles.
Limits of coverage
Coverage applies to eligible parts and labor for engine, transmission, fuel-system and cooling-system issues arising after installation of the applicable Valvoline products. Parts limitations and exclusions apply. Pre-existing conditions are not covered. See program terms and conditions for details.
Ask before service.Valvoline program eligibility, maintenance intervals, covered components, dollar limits, exclusions and claims requirements are controlled by the applicable Valvoline terms and conditions. Ask our staff which program applies to your vehicle and service.
High Reliability Organization
Coverage is also information.
Our HRO model treats a comeback or unexpected failure as evidence. We examine what happened, communicate it, correct the covered concern, verify the result, and use what we learned to strengthen the process.
Preoccupation with failureSmall problems and near misses get attention before they become larger ones.
Reluctance to simplifyWe do not reduce a complex failure to the easiest explanation just to close a ticket.
Deference to expertiseThe person with the strongest relevant knowledge gets the loudest technical voice.
Commitment to resilienceWhen something goes wrong, we recover, correct, verify, and strengthen the process.
Questions about coverage?
Please ask our staff for more information about warranties offered by our auto repair shop. We will explain which Wizard's and/or Valvoline protection applies before the work begins.